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Scheduled Timeslots

A detailed guide to the scheduled timeslot mode -- the administrator creates specific blocks (classes, workshops, events) for customers to book.

Scheduled Timeslots

In the scheduled mode, the administrator manually creates specific time blocks that are displayed to customers for booking. Unlike the flexible and fixed modes, the system doesn't generate blocks automatically -- you decide when and what blocks will be available.

When to Use the Scheduled Mode

Ideal for situations where the offering isn't regular and each block can have a different duration, price, or capacity:

  • Group classes (yoga, pilates, fitness)
  • Workshops and courses (cooking, painting, photography)
  • Individual consultations, seasonal events
  • Lectures, tastings, tours

Example: A yoga studio offers: Mon 7:00 Morning Yoga (60 min, 15 people, 200 CZK), Mon 18:00 Power Yoga (75 min, 12 people, 250 CZK), Wed 19:00 Meditation Workshop (120 min, 8 people, 500 CZK). Each class has a different time, duration, price, and capacity.

How It Works for Customers

  1. The customer sees a list of upcoming blocks with the name, time, price, and number of available spots.
  2. They select a block and confirm the booking.
  3. Once the capacity is reached, the block shows as full.

If you don't create any blocks, customers won't have anything to book. Blocks need to be added regularly.

Creating a Block

  1. In Admin > Calendar, click on the desired time or on Add Block.
  2. Fill in the details:
    • Block name (optional) -- e.g., "Morning Yoga". Without a name, the service name is used.
    • Start and end date/time
    • Price
    • Capacity -- 1 for individual consultations, actual capacity for groups
    • Assigned employee -- who leads the block
  3. Click Save.

You can edit an existing block by clicking it in the calendar. Deleting a block with bookings requires contacting affected customers.

Example: Weekly Yoga Studio Schedule

BlockDayTimeDurationCapacityPriceInstructor
Morning YogaMon7:0060 min15200 CZKJana
Power YogaMon18:0075 min12250 CZKTomas
Yoga for SeniorsTue10:0045 min10150 CZKJana
Vinyasa FlowWed17:0060 min15200 CZKTomas
MeditationThu19:0045 min20150 CZKJana
Weekend YogaSat9:0090 min15300 CZKTomas

Block Capacity

CapacityUse CaseExample
1Individual appointmentsConsultation, personal training
5--15Small groupsWorkshop, seminar
15--30Medium groupsGroup class
30+Large eventsLecture, event

Once the capacity is reached, the block automatically appears as full.

Comparison with Other Modes

FeatureScheduledFlexibleFixed
Who determines timeAdministratorCustomerSystem
Who determines durationAdministratorCustomerService (fixed)
Capacity (multiple customers)YesNoNo
Automatic generationNo (manual)YesYes
Best forClasses, workshopsSpace rentalsStandard appointments

Choose scheduled blocks if you need capacity, variable duration/price, or an irregular schedule. Choose fixed if appointments are the same length (1 customer) and the schedule is regular. Choose flexible if the customer determines the start and duration themselves.

Step-by-Step Setup

  1. In Admin > Settings > Branch > Bookings, select Scheduled Blocks and save.
  2. In Admin > Calendar, start creating blocks.
  3. For regular schedules: create blocks for a week and keep adding ahead (we recommend having 2--4 weeks in advance).

Common Mistakes

  • Forgetting to add blocks -- customers have nothing to book. Set a regular reminder.
  • Capacity too large -- capacity should match the actual space.
  • Missing block name -- blocks without names are confusing when you offer multiple types of classes.
  • Employee conflicts -- the system will alert you if an employee leads two blocks at the same time.

Next Step

After setting up the timeslot mode, continue to pricing rules to configure time-based and weekend surcharges.

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