Invoices
How automatic invoice generation works, where to find invoices, how to download them, and what they contain.
Invoices
Reservine automatically generates an invoice for every successful payment. All invoices can be found in Payments > Invoices in the admin panel.
Invoice Types
| Invoice Type | When It's Created |
|---|---|
| Reservation invoice | After a successful payment for a service reservation |
| Voucher invoice | After purchasing a gift card or voucher |
| Platform invoice | Invoice from Reservine for platform usage |
Invoice Statuses
| Status | Meaning |
|---|---|
| Draft | Created but hasn't been sent yet |
| Pending | Awaiting payment |
| Failed | Payment didn't go through |
| Paid | Successfully paid |
| Refunded | Payment was returned to the customer |
Automatic Generation
Invoices are created automatically upon successful online payment, manual payment confirmation by an administrator, or voucher purchase.
You cannot generate invoices manually. Invoices are always created automatically based on payment transactions.
Invoice Contents
Each invoice contains: invoice number, issue date, customer details, itemized list with prices, total amount, payment details, and VAT information (if applicable).
Downloading an Invoice
- Go to Payments > Invoices
- Find the desired invoice (use search or filters)
- Click the download icon -- the invoice downloads as a PDF
In the invoice list, you can search by number or customer name, filter by status, and sort by date or amount.
Invoices cannot be manually edited after creation. If you need a correction, contact Reservine support.
Related Topics
- Payment Setup -- payment method configuration
- Stripe Connect -- payment gateway integration
- Vouchers -- gift cards generate their own invoices