Memberships & Subscriptions
How to create membership programs with percentage discounts, fixed discounts, or visit bundles, set up subscriptions, and manage membership orders.
Memberships & Subscriptions
Membership programs build long-term customer relationships and ensure recurring revenue. You'll find them in Memberships in the admin side menu -- the Templates tab for program definitions and Orders for an overview of purchased memberships.
Three Types of Memberships
1. Percentage Discount
Members receive a percentage discount on all reservations for the duration of the membership.
Example: VIP 10% for 300 CZK/month. A 500 CZK service -> member pays 450 CZK. With 4 visits per month, they save 200 CZK.
Ideal for: beauty salons, fitness studios, wellness centers.
2. Fixed Discount
Members receive a fixed amount discount on each reservation.
Example: 100 CZK discount for 200 CZK/month. A 500 CZK service -> member pays 400 CZK. The membership pays for itself after just 3 visits.
Ideal for: businesses with uniform pricing, simple offerings.
3. Visit Bundle
The customer prepays for a set number of visits at a discounted rate.
Example: 10+2 free for 5,000 CZK. Regular price for 12 visits: 6,000 CZK -> savings of 1,000 CZK.
Ideal for: sports centers, massage studios, language schools.
Creating a Membership Program
- Go to Memberships > Templates and click Add Membership
- Fill in the name, type, and value
- Set the price and payment terms:
| Parameter | Description |
|---|---|
| Membership price | How much the customer pays |
| Payment type | Subscription (monthly/yearly) or one-time purchase |
| Automatic assignment | Discount is automatically added to the member's orders |
| Minimum order | Minimum amount for the membership to apply |
| Validity period | How long the membership lasts (in months) |
Managing Membership Orders
On the Orders tab, you can see an overview of purchased memberships: customer, type, status (active/expired/cancelled), usage, and payment history.
Changes to membership templates only affect new orders. Active memberships retain the original terms.
Related Topics
- Vouchers & Discount Codes -- one-time discount promotions
- Payment Setup -- payment method configuration
- Notification Setup -- automatic reminders for members